Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

At its latest work session on Nov. 24, the Gettysburg Borough Council began preparations for rebidding the borough’s waste-hauling contract, a process complicated by past service issues and the ...

Pest control companies Orkin Services of California, Crane Pest Control and Clark Pest Control of Stockton reached a legal settlement with prosecutors over statewide allegations of unlawful disposal ...

A 39-year-old man has been arrested as part of the investigation into large-scale illegal tipping of waste at a site in Kidlington, Oxfordshire, the Environment Agency said. The illegal fly tipping ...

The Waste Connections team needed a platform that could modernize the customer experience (CX). They turned to Webflow. Waste Connections is one of North America’s largest waste services companies, ...

Waste Connections’ lawsuit claims Haulla stole “confidential and proprietary customer information” and used it to encourage Waste Connections customers to “breach their contracts and sign contracts ...

On Monday, the Virgin Islands Waste Management Authority Board of Directors met to address operational challenges and discuss major infrastructure needs in the face of ongoing financial pressures.

WEST DES MOINES, Iowa--(BUSINESS WIRE)--ITA Group’s new study shows that emotional connection can drive up to eight times more visits and sales from customers. The study, which analyzed loyalty ...

Minimizing friction in CX professionals’ daily work begins with using technology to reduce the number of repetitive tasks they must handle, the report contended. AI tools, whether powered by ...