Want to improve ITSM workflows and efficiencies? Here are the top 5 AI features to look for

Yet, traditional ITSM frameworks often rely heavily on manual processes that create inefficiencies, accuracy issues, and slow resolution times. As organizations scale and user demands grow more ...

How ServiceNow uses internal AI pilots to launch successful customer tools

ServiceNow's AI tools, developed internally under Kellie Romack, aim to boost IT services. The company noted more than 240 AI ...

Nvidia launches enterprise AI agent platform with Adobe, Salesforce, SAP among 17 adopters at GTC 2026

At GTC 2026, Nvidia launched its Agent Toolkit, signing Adobe, Salesforce, SAP and 14 others in a major push to power ...
sharewise

UiPath and Unified Automation: What's Driving ARR Growth

Enterprise automation budgets are shifting from point tools to platforms. Buyers want governance, reuse, and faster time to ...
Vator

Amazon Connect Health launches, Universal Health Services buys Talkspace, court terminates SAVE plan for student borrowers

Healthtech and edtech are two of the fastest growing sectors, with the healthtech market size to reach $3.1 billion by 2033, ...
NPR

A college student's perspective on using AI in class

[Maximilian Milovidov is a freshman at Columbia University and a member of TikTok's Youth Council. He used a large language model to edit this essay for length and a human to edit for content. This ...

Amplitude CFO Flags Best-Ever Q4, 17% Growth as Go-to-Market Shift Targets Enterprise Upside

CFO Andrew Casey discussed the company’s recent operating momentum and go-to-market changes during a conference-style ...
Business Wire

NTT DOCOMO, StarHub, and ServiceNow keep travelers connected with autonomous roaming resolution using ServiceNow CRM

BARCELONA, Spain--(BUSINESS WIRE)--Mobile World Congress: NTT DOCOMO, StarHub, and ServiceNow, the AI control tower for business reinvention, today introduced a joint initiative to keep travelers ...
The Conversation

Using AI responsibly means knowing when not to use it

Sam Illingworth does not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and has disclosed no relevant affiliations beyond ...
Seeking Alpha

ServiceNow: Rising From The Ashes Of The SaaSpocalypse

ServiceNow is the connecting layer for enterprises, as it employs its CMDB and CSDM technology to ensure companies can keep track of their operations. The firm's AI Control Tower and RaptorDB Pro ...
Forbes

ServiceNow Deepens AI Platform Strategy With Anthropic Partnership

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. ServiceNow CEO Bill McDermott during the recent World Economic Forum in Davos, Switzerland. ...
ZDNet

Microsoft and ServiceNow's exploitable agents reveal a growing - and preventable - AI security crisis

Researchers discover exploitable agentic AI technologies from ServiceNow and Microsoft. Securing agentic AI is already proving to be extremely challenging. Cybersecurity pros should adopt a "least ...