Salesforce Agentforce Contact Center unifies CRM, AI and workflows — but is the complexity worth it? A deep dive with analyst ...

Salesforce launched Headless 360 at TDX, opening its CRM platform to AI agents through APIs, MCP tools and CLI commands in a ...

All together now - off with their heads!!! Day one of this year's TDX gathering in San Francisco comes to a close.

I think we've got this right - humans and agents working together, this idea that we have a role, and the agents have a role. Alongside the big pitch around the new role of Slack and Slackbot as ...

Salesforce unveiled more than 30 new Slackbot features, turning Slack into an AI-powered workspace for meeting transcription, CRM updates, desktop assistance and enterprise agent workflows.

As one of the world’s biggest tech companies, Salesforce (CRM) has revolutionized businesses by automating and centralizing their data. Its cloud technology provides businesses with a “360-degree view ...

Salesforce, Inc. (CRM) ripped higher as the market appreciated the large share buyback, but the SaaSpocalypse fears have returned. The leading CRM solution continues reporting strong growth with ...

For decades, it seemed like the sky was the limit for Salesforce (CRM), the cloud-based enterprise software and customer relationship management platform. The company was founded in 1999 by Marc ...

BEND, Ore. (KTVZ) — The Strait of Hormuz is easy to miss on a world map, a narrow ribbon of water squeezed between Iran and Oman, but it carries an outsized share of the world’s oil and gas. Every day ...

WASHINGTON (7News) — A suspect died after shooting and ramming a truck into a Michigan synagogue. Javed Ali previously worked for the FBI and grew up in the area. He explained the response to the ...