People shopping for health coverage are being tricked into buying medical discount plans that look and sound like real ...

Pretending to be government-sanctioned. Misrepresenting contract terms. Ducking demands for refunds. Selling plans under fake names. These are some of the bare-knuckle tactics telemarketers use to ...

James M Cain’s hard-bitten novella gained bleak power on screen but this version, giving Mischa Barton her UK stage debut, loses its flinty edge The West End’s woeful High Noon showed how hard it is ...

For the caller, it can feel boring and repetitive—maybe even demoralizing. And for the person being called, it often feels like a total nuisance. But it doesn’t have to be that way. By focusing on the ...

If you ask any director, screenwriter, actor, stunt performer, gaffer, editor, cameraperson or other Hollywood worker, they’ll likely tell you a variation on the same story: “My dream, ever since I ...

There’s a GEICO insurance commercial from a few years ago that mocks slasher flicks. Showing four freaked-out people emerging from the woods next to a creepy old house, they opt not to get in the ...

Call-centre workers have it tough. Like retail staff, we are frontline cannon fodder. We have the task of dealing with people who are in the majority of cases lovely and reasonable but also sometimes ...

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