The Minnesota Bureau of Criminal Apprehension has released evidence in connection to the deadly shooting of three Burnsville ...

Most healthcare call centers still evaluate agent performance using narrow, speed-focused metrics, despite industry data ...

1876. MR. WATSON, COME HERE, I WANT YOU. THAT WAS THE VERY FIRST SENTENCE EVER UTTERED OVER A TELEPHONE CALL. AND IT HAPPENED RIGHT HERE AT THE CORNER OF AVENUE DE LAFAYETTE AND THE HARRISON AVENUE ...

I spoke to an AT&T archivist about Alexander Graham Bell's famous transmission. Even though calls have changed, the reasons behind them are still the same. Jeff Carlson writes about mobile technology ...

Gas prices in the Kansas City metro have jumped an average of 30 cents a gallon over the last week, according to AAA, and drivers are finding ways to cut costs at the pump. More than $13 million in ...

These days cellphones are basically extensions of our bodies, so it might be hard to imagine life without them. But the world’s first telephone call — or, more specifically, the first time a ...

Professor of History, Department of History & Welsh History, Aberystwyth University “Mr Watson, come here. I want to see you.” Hardly momentous words, but their implications were enormous. Spoken by ...

WASHINGTON — Senate Republicans voted down an effort Wednesday to halt President Donald Trump’s war against Iran, demonstrating early support for a conflict that has rapidly spread across the Middle ...

LANSING, Mich.--(BUSINESS WIRE)--Jackson National Life Insurance Company® (Jackson®), the main operating subsidiary of Jackson Financial Inc. 1 (NYSE: JXN), has won the “Highest Customer Service – ...

Feb. 28 (UPI) --While congressional reaction to the U.S.-Israeli attack on Iran overnight was largely split along party lines, Democratic and some Republican lawmakers expressed concern that President ...