L.A. Metro deploys over 300 transit ambassadors on the system to enhance safety and customer service. Across America, transit agencies are launching customer experience (CX) programs to improve ...

Cheaper: By eliminating software purchases, internal CX roles, consultants, and implementation projects, CXaaS reduces CX operating costs by 50-80% for most mid-market companies. The result is a model ...

New training offerings and SMS feedback capabilities mark the company’s biggest modernization push in a decade, launching alongside early registration for the “Amplifying the Customer’s Voice” ...

Abstract: This paper presents a new category that has been added to the classification of Kim and Ko (2017) for programming learning systems, namely the Online Coding Tutorial System (OCTS) category.

A Beta Technologies electric aircraft on short-term lease to Air New Zealand has been delivered and has conducted its first flights in New Zealand. The Beta Alia CX300 was shipped to Tauranga, New ...

It is common for commissioning providers to manipulate setpoints and perform other overrides via a Building Automation System’s (BAS) graphical user interface while functional performance testing.