GM recalls nearly 600,000 vehicles for L87 V8 engine failures after 1,000+ complaints. Multiple lawsuits now consolidated and the class action lawsuit is set to begin; plaintiffs claim GM's repair ...
Is innovation inherently a hit-or-miss endeavor? Not if you understand why customers make the choices they do. by Clayton M. Christensen, Taddy Hall, Karen Dillon and David S. Duncan For as long as we ...
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