Kaiser Permanente nurses who answer advice and triage calls say their duty of care for patients is being increasingly ...

Clarity has released AI Agent QA, a tool that evaluates 100 percent of voice and text interactions against a company's own scoring rubric. The ...

Generative AI has transformed once-specialized attacks into assembly-line operations, including account takeovers (stealing ...

For privacy litigators and in-house counsel defending consumer class actions in California, the California Invasion of Privacy Act (CIPA) has ...

It shouldn’t be a disciplinary action. It should be a process. When I was in HR, I watched managers dodge conversations about accountability like they were land mines. Not because they didn’t care, ...

It tends to start with a violent assault. Then video documentation of the incident quickly circulates online, priming people to see not just an individual crime but a broader story about perceived ...

IBM Bob multi-agent AI platform gains Bobalytics cost analytics and isolated subagents on July 9, one day after Microsoft ...

Kirsten Davies said her office is shifting away from its traditional role as a backend policy shop to become a ...

Learn what Salesforce Agentforce 360 does, how its AI agents work, what it costs, and which businesses should consider or skip it.

ActiveState explains how GitHub Actions attack chains can evade traditional CI security scanners, why passing a scan doesn't ...

Pentagon CIO Kirsten Davies recently spoke with Nextgov/FCW about her efforts to update IT acquisition and move beyond policy ...

Scammers are getting smarter. Learn about the 25 most popular scams you should watch out for, from imposter calls to phishing ...