Salesforce unveiled Agentforce, the successor to its Einstein AI platform, at last week’s annual Dreamforce event. For Salesforce, this launch marks a leap forward in its AI capabilities; more broadly ...

Large capital action aligns with expanding enterprise AI adoption Agentforce platform gains traction through global workforce ...

Salesforce has expanded its AI tools with Agentforce, a platform to help users automate tasks. Agentforce uses generative-AI models that build on Salesforce's existing products. This article is part ...

In "Personalized: Customer Strategy in the Age of AI," Mark Abraham and David Edelman emphasize that in today’s hyper-competitive landscape, delivering a seamless, tailored customer experience is ...

CRM bets big on Agentic AI as Agentforce and Data Cloud drive surging revenues and bookings, signaling a potential turnaround ...

Salesforce has unveiled its Agentforce platform in a bid to provide enterprises with intelligent conversational capabilities and autonomous agents designed to handle a wide range of day-to-day tasks.

Salesforce has just unveiled a new marketplace called AgentExchange, creating what it describes as the first trusted marketplace for AI agents in enterprise software and positioning itself at the ...

A significant development in enterprise software is highlighting the enduring value of integrated data platforms. The recent launch of an artificial intelligence system designed to automate complex ...

Salesforce architect Ranjith Kumar Kollu designs scalable, automated CRM systems that replace manual workflows with ...

Getting Salesforce up and running for your UK business can feel like a big task. It’s a powerful tool, but making sure it ...

In 2026, robotic process automation is delivering measurable ROI through orchestration, integration, and the expansion of automation into more complex workflows. Core capabilities such as task ...