In December 2025, fraudsters gained access to my O2 mobile phone account. They took out four Sim-only contracts in my name, leaving me with a £150 bill. I contacted Crane on the Case, and after your ...

A warning has been sounded after O2 "closed accounts" having mistakenly deemed phone orders as fraudulent. The telecoms giant faced criticism from a disgruntled customer who shared their experience ...

Security experts have once again called for an end to password-based log-in systems after it was revealed that data belonging to O2 customers has found its way onto the dark web. It’s thought that the ...

VIRGIN Media O2 customers are being warned their accounts face being locked for weeks due to “security reasons”. In some cases it has taken months for users to resolve the issue. Some users have ...