Staples on Tuesday launched a three-tiered set of computer tech support plans. The retailer said that its Total Support Plans are designed to support customers dealing with unexpected tech troubles, ...

WESTLAKE VILLAGE, Calif: 21 October 2014 — JD Power today announced the launch of the JD Power Certified Assisted Technical Support Program SM, a new certification initiative in collaboration with the ...

REDWOOD CITY, Calif.--(BUSINESS WIRE)--Informatica (NYSE: INFA), an AI-powered enterprise cloud data management leader, has again been recognized by J.D. Power for exceptional customer service under ...

@PitneyBowes recognized for outstanding certified assisted technical support by @JDPower Post this The Certified Assisted Technical Support Program was developed by J.D. Power and Associates and the ...

WESTLAKE VILLAGE, Calif.: 20 January 2016 — Palo Alto Networks (NYSE: PANW), has achieved certification by exceeding the average certification scores under the JD Power 2015 Certified Assisted ...

SUNNYVALE, Calif., Dec. 18, 2025 /PRNewswire/ -- Intermedia Intelligent Communications, a global leader in AI-powered cloud communications, collaboration, and customer engagement solutions, today ...

Our previous report on discrepancies between Mac and PC support costs caused quite a bit of controversy, and has caused several users to check on the support status of various third party products ...

I love my 78-year-old mother and do whatever I can to help. But when she has computer trouble, she spins into a frustrated tech spiral, starts lashing out, and I want nothing to do with her. The ...

At the first Linux Desktop Consortium conference, a key IGS executive said increasing customer interest is prompting the development of a comprehensive, general-purpose technical support program to ...

The Certified Assisted Technical Support Program was developed by J.D. Power and Associates and the Technology Services Industry Association (TSIA) and is a prestigious recognition from the Technical ...