The U.S. Customs and Border Protection has announced plans to launch a competition for a contract to provide technology service desk operations support services for its Office of Information and ...

“The Encora acquisition is a defining moment for our organization,” said Coforge Chief Executive Officer Sudhir Singh. “It establishes a scaled AI-led engineering capability moat for the firm ...

The tech services industry has seen many transformative forces over the past several decades, but none has reshaped the industry as profoundly as labor arbitrage. In the early 1990s, the idea of ...

For tech service companies, an effective onboarding process isn’t just about setting up accounts and briefing new clients on features. From establishing clear communication channels to outlining ...

Gartner Exclusive: Develop Pricing for Asset-Based Services That Reflects Customer Value Your email has been sent In this TechRepublic exclusive, Gartner analyst Katie Gove discusses how tech services ...