How it started: Sonos releases the biggest update to its mobile apps in years, with an entirely revamped interface. How it’s going: People aren’t happy that many of their favorite features haven’t ...

When Sonos said in late January that some of its earliest speaker models were going to lose full software support starting this spring, the backlash in the Sonos community was swift. Sonos customers ...

In May, Sonos updated its mobile app—to the dismay of many users. With missing features and bugs, customers complained about a loss of functionality and hardware not working the way it should. As ...

Facepalm: Sonos, which boasts a user base of approximately 15.3 million households, was once known for delivering reliable products. However, the company recently surprised many by rolling out a ...