Make no mistake, either Agentforce is Salesforce's future or its future looks pretty bleak. For now, most CRM investors are ...

‘MSPs are where the real rubber hits the road. MSPs working with Salesforce already understand customer need and the gaps in the coverage. MSPs are still a small part of the overall Salesforce channel ...

‘When you think about how much of [our revenue] is actually managed on a day-to-day [basis] by the partners, they’re massive custodians of the brand and customer success and lifetime value,’ says ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More As the hype builds around cloud computing, questions are growing about ...

It’s a massive program of change, one that involves executive leadership, setting an example and coming up with songs about Salesforce. How do you achieve a complete transformation to a common ...

Customer relationship management (CRM) software company, Salesforce, has partnered with layer 2 blockchain platform Polygon for an NFT-based loyalty program, said Ryan Wyatt, president at Polygon Labs ...

Shares in Salesforce Inc. surged in late trading after the cloud-based software company beat estimates in its latest earnings report, upped its forecast and announced a new $20 billion stock buyback ...

Customer relations platform Salesforce has appointed independent PR firm Icon Agency to handle its Australian communications. The news comes following the appointment of Simon Hobbs, a Drupal veteran, ...

Ten years ago, Salesforce pledged millions to San Francisco’s public schools to help close an achievement gap between the district’s Black and brown students, who scored lower than their white and ...