Salesforce rolls out new Slackbot AI agent as it battles Microsoft and Google in workplace AI

Salesforce has launched a rebuilt Slackbot AI agent for Slack that can search enterprise data, draft documents, and take ...

Salesforce’s AI Assistant Slackbot Gets General Release

The enhanced Slackbot launched for Business+ and Enterprise+ customers, and it operates as an AI agent that learns from ...

Salesforce Announces New Playbook to Boost AI Fluency in the Workplace

As companies continue to use AI to automate more lower-level functions, Salesforce's VP of Workforce Innovation Ruth Hicken ...

Did Salesforce’s (CRM) Small AI Revenue Base and Higher API Costs Just Recast Its Margin Story?

In early January 2026, Salesforce’s latest updates on its AI products, particularly Agentforce and Data 360, highlighted ...

Ellipsis Health expands access to Sage via Salesforce AppExchange, Transforming Care Management at Scale

Ellipsis Health today announced it has launched Sage on Salesforce AppExchange, the leading enterprise marketplace for partner apps and experts. This integration empowers Agentforce Health customer ...
TMCnet

PossibleNOW Launches DNCSolution™ for Salesforce

DULUTH, Ga., Jan. 13, 2026 /PRNewswire/ -- PossibleNOW, the leader in customer contact compliance solutions, today announced the launch of DNCSolution for Salesforce. Through our partnership, ...
ZDNet

Microsoft Teams Salesforce tie-up: Now you can share customer data in Teams chat

Microsoft's new Salesforce customer relationship management (CRM) integration lets sales teams share Salesforce data within Microsoft Teams. The integration between Salesforce and Microsoft Teams is ...
FedScoop

A better way for agencies to integrate their Salesforce data within their operations

Federal agencies invest billions of IT dollars annually to deliver services more effectively and securely. However, many face a common stumbling block: How to overcome obstacles that hinder ...