The so-called SaaS-pocalypse arrived fast. After Anthropic launched agentic AI plug-ins in early February, the S&P 500 software and services index fell as much as 17% in six sessions, wiping out ...

At Knowledge 2026, ServiceNow expanded its AI control tower with agent governance as markets question the future of SaaS despite accelerating growth.

SaaS has become the go-to model for software companies, providing recurring revenue through monthly subscriptions. Clients don't get a one-time package that can become obsolete over time but an ...

ServiceNow's Now Platform is getting a shot in the arm through the company's acquisition of Software-as-a-Service startup VendorHawk. VendorHawk's technology optimizes customer SaaS usage, provides ...