As consumer behavior continues to evolve, the retail landscape of 2026 presents both significant challenges and unprecedented ...

New wireless carriers show how retail consumer segmentation is shifting toward identity, behavior, trust, and affiliation, ...

Sentiment analysis — a technique that uses natural language processing (NLP), machine learning (ML) and AI to gauge emotions in customer interactions — has emerged as a powerful tool for uncovering ...

As Claire’s goes back into administration after just three months, InternetRetailing takes a look at the changing consumer ...

Consumers are spending steadily but shifting toward smaller, more frequent, value-focused purchases. Retailers are modernizing with digital tools, automation and hybrid shopping to meet evolving ...

The retail giant is noticing a concerning consumer trend. In the company’s third-quarter earnings report for 2024, Target revealed that its comparable sales only increased by a measly 0.3% during the ...

From customer service interactions to inventory management, artificial intelligence (AI) is transforming retail business operations for the better. However, some of the hurdles to AI adoption may ...

The phone carrier has spotted a pattern in recent customer behavior that is sparking concern. Verizon (VZ) , the top mobile provider in the U.S., recently faced an increase in profits as it welcomed ...

New Research Highlights Strategic Shifts, Deal Patterns, and Valuation Benchmarks Defining the E-Commerce and Retail M&A Landscape ...

The retail landscape witnessed a seismic shift in 2024 when Walmart began systematically removing self-checkout machines from select stores across the United States. This strategic pivot from the ...