I've watched it happen across dozens of client organizations—work transforming dramatically in recent years, accelerated by technological changes, pandemic-driven reorganization and evolving workforce ...

Whenever an activity occurs in repetition, such as programming, patterns emerge and can be documented. The benefits of documenting and using software design patterns are well established, as are some ...

The term "culture" is often brandished as a Band-Aid for a company's problems. If there's a downturn in workplace morale, it must be an issue with culture; if there's an uptick in performance, it's ...