Effective operations are characterized by how well a firm can deliver value to its customer, according to Peter F. Drucker, political economist and business management scholar. An operations strategy ...

In a competitive environment, offering a variety of products to meet customer demand is not enough for a manufacturer to achieve a high level of financial performance. At the same time, the products ...

Most pharmaceutical companies pay considerable attention to the operational performance of their clinical development enterprises. However, despite much anecdotal discussion of performance drivers — ...

Thanks to an influx of millennial workers and a steady flow of new technologies, companies today are changing how they track and inspire employee performance. Some are doing more frequent, lightweight ...