This year may see knowledge management more directly intersect with law firms’ growing adoption of artificial intelligence, ...

Knowledge management initiatives are on the upswing as managers at all government levels face mounting pressure to work smarter and faster while wrestling with the demands of electronic government and ...

SAN FRANCISCO--(BUSINESS WIRE)--Elastic (NYSE: ESTC), the Search AI company, today announced its successful collaboration with LG CNS, a leading digital transformation company in Korea, to help ...

As artificial intelligence (AI) continues its meteoric rise, the role of knowledge management (KM) in contact centers is gaining prominence like never before. Knowledge and knowledge management ...

Today's C-suite priorities are multiple and often conflicting. When Deloitte researchers asked more than 1,300 executives to choose what they're focusing on among 10 core business priorities in June ...

Compiled By Dave Schafer The knowledge-management (KM) services industry will receive a major boost as companies shifting focus away from technology issues toward issues involving people and processes ...

Knowledge management has been around for decades. The promise of AI innovation in knowledge management lingered on the fringes for years — the application of AI was just outside of possible and not ...

CLARK, N.J.--(BUSINESS WIRE)--RightAnswers, Inc., the recognized leader in providing self-service and IT knowledge management solutions, today announced a technology partnership with Service-now.com – ...