Forbes contributors publish independent expert analyses and insights. Gary Drenik is a writer covering AI, analytics and innovation. It used to be true that real estate was the second biggest expense ...

For nearly two decades, software as a service (SaaS) has dominated the business software landscape, promising powerful tools without the burden of infrastructure maintenance. Yet as the model matures, ...

One day not long ago, a founder texted his investor with an update: he was replacing his entire customer service team with Claude Code, an AI tool that can write and deploy software on its own. To Lex ...