If you've ever been stuck in an endlessly time-wasting automated telephone tree ("Press One for…") you know the limits of pre-programmed decision-making systems. Somebody must have thought this was a ...

Pacific, and her fellow researchers explore the influence of Big Data Analytics (BDA) in shaping strategic decision-making.

Unravelling the hype behind IT for creating useful CIO strategies. There is a new dirty word in politics. Over the last few weeks politicians and commentators have spoken publicly about how this ...

Algorithms are currently used to assist in a wide array of health care decisions. Despite the general utility of these health care algorithms, there is growing recognition that they may lead to ...