iPhones Show 'SOS' Mode Due to Network Outage
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Verizon said some of its wireless services were down Wednesday, leaving many customers without access to voice and data services. Downdetector, a website that tracks user-submitted reports of outages among popular online services,
Tens of thousands of people — more than 180,000 at one point — across the United States reported issues using Verizon Wednesday. Verizon said it was aware of an issue impacting wireless voice and data services for some customers.
Countless Verizon users reported a widespread outage in their area on January 14, 2026. Get all the updates on the outage, here.
Verizon customers across the US reported widespread service outages on January 14, with many phones showing SOS mode. The company said it is aware of an issue affecting wireless voice and data services and is working to fix it.
Verizon users slam service, seek refunds over disruption to life in massive outage after a nationwide network failure left phones in SOS mode. Downdetector logged over 170,000 reports. Users demanded refunds as Verizon confirmed voice and data issues with no repair timeline.
The outages appear to be happening nationwide, with the most reported locations including Seattle, San Francisco, Los Angeles, Phoenix, Dallas, Houston, Atlanta, Tampa, St. Louis, Chicago, Minneapolis, Detroit, Washington, D.C. and New York City.